Reference

Privacy Policy for terong123 accounts

Our Privacy Policy explains how terong123 handles the details you provide when opening an account, signing in from mobile or desktop, and using DANA, OVO, GoPay or QRIS.

Account dataWallet detailsDevice accessCookie choices

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What this policy covers in Indonesia

terong123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to details collected when you create an account, complete phone verification before account access, sign in, contact support or move from the login screen to the lobby. We may handle your name, phone number, account identifiers, sign-in records, device details, browser signals

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and payment references needed to match a DANA, OVO, GoPay or QRIS status with your account. Bank transfer and virtual account references may also appear in payment records, while card or wallet credentials remain with the relevant payment service. We use these records to process requests,
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identify unusual access, answer receipt questions and keep account history accurate. We do not use this policy to describe unrelated services. If you ask whether access is available in your area, eligibility depends on local law, and we apply the rules relevant to your location before
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account access.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Get help with privacy requests

A clear support path helps when your account record or wallet status needs attention. Send a privacy request through the account support route and include the phone number linked to your profile, the request type and any relevant payment reference. We may ask for account checks before discussing personal data, so your details are not disclosed to the wrong person.

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Account request

Use the support route connected to your account to ask for access, correction or removal of eligible personal details. Include your verified phone number so we can locate the right record.

Payment record

For DANA, OVO, GoPay or QRIS questions, share the payment reference and date rather than sending a wallet password. We use those details to check status without requesting unnecessary credentials.

Access concern

If a new device or mobile browser shows an unfamiliar sign-in, contact support through your account route promptly. We may verify recent account steps before discussing the event.

DATA PRACTICES

How we handle account data

Our privacy process follows the same account path you use each day: phone verification, sign-in, wallet status and support checks.

Collection purpose

We connect your phone verification, account identifier and sign-in activity so we can recognise the correct profile.

Cookie controls

Cookies can keep a session active and remember basic browser choices.

Account security

We compare sign-in details such as device and browser signals with account activity to identify unusual access.

Payment separation

We handle payment references and status details, not the wallet password for DANA, OVO, GoPay or QRIS.

Retention approach

We retain records only as long as needed for account security, support questions, payment disputes and legal duties.

Change requests

Ask us to correct inaccurate details, provide eligible account data or remove information that no longer needs retention.

Privacy Policy questions for your account

These answers address the privacy searches we hear most often before account access. If your situation involves a specific phone number, device, payment reference or deletion request, use the account support route so we can check the relevant record.

The terong123 Privacy Policy covers account details, phone verification, sign-in activity, device signals, cookies, support records and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account steps.

Send a request through the account support route using your verified phone number and state that you want a copy of eligible personal data. We may complete an identity check before releasing records.

Yes. Tell our support team which account detail is inaccurate and provide the corrected value. We check the request against your verified account before changing records connected with access or payment status.

We use DANA and QRIS references to match a payment status with your account and answer receipt questions. We do not ask for your wallet password, and the payment provider handles its own credentials.

You can ask us to remove eligible personal details through the account support route. Some access, payment or dispute records may remain when retention is needed for security, legal duties or account history.

Cookies may keep your mobile browser session and basic choices available between the login screen and lobby. Clearing them can sign you out and may require phone verification during the next account access.

Use the support route linked to your account and include the request type, verified phone number and any relevant reference. If access is discussed, availability depends on local law and your location.

Privacy Policy for terong123 accounts

Get help with privacy requests

Account request

Payment record

Access concern

How we handle account data

Collection purpose

Cookie controls

Account security

Payment separation

Retention approach

Change requests

Privacy Policy questions for your account

01 What does the terong123 Privacy Policy cover?

02 How can I request my terong123 data?

03 Can I correct details held in my account?

04 How does the Privacy Policy treat DANA and QRIS data?

05 Can I remove my terong123 account data?

06 What happens to cookies on my mobile device?

07 Where can I ask about a privacy request?

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